CLOUD TELEPHONY FEATURES
Set numbers for different groups and departments with customisable ringtones, multiple options for call distribution and pre-defined open hours
Fully customisable call queues to manage multiple incoming calls, including automated messages and greetings, timed redirections and more
Fully interactive call menus with customisable messages and options to allow simple navigation, including hour/day specific options
Optional functionality to record and play back your calls for training or security requirements. Compliance fully met with all recording files stored within our secure cloud
Create virtual conference rooms instantaneously to collaborate with both customers and colleagues in group chat
VOICEMAIL AND FAX TO EMAIL
Utilise your inbox by having any voicemails and faxes sent as an attachment in either an audio file or .pdf output
Complete performance and KPI management with statistics and other call data easily generated
PLUS MANY MORE..
Cloud Telephony is feature reach with both business essentials that are required as part of any multi-user telephone system and many more features to enhance your productivity and experience
We recommend the following to complement Cloud VoIP Telephony
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